Terms & Conditions

1. Overview

By using our website at https://2kthreads.com.au/ placing orders, or interacting with our services, you agree to these Terms and Conditions. Please read them carefully.

2. Company Details

2K Threads, operating at https://2kthreads.com.au/  is an Australian-based provider of custom and personalised clothing, including printed and embroidered apparel.

3. Orders & Payment

• • • All orders must be paid in full before production begins.
    • Prices are in AUD and include GST unless otherwise specified.
    • We reserve the right to refuse or cancel orders at our discretion (e.g., stock unavailability, suspected fraud, or inappropriate content).

4. Shipping & Delivery

• • • We ship Australia-wide using trusted couriers.
    • Estimated delivery times are provided at checkout but may vary.
    • 2K Threads is not responsible for delays caused by shipping carriers or external factors.

5. Returns & Faulty Goods

• • • Custom-made items are non-refundable unless defective or incorrect.
    • If you receive a faulty or incorrect item, please contact us within 7 days of delivery.
    • We may request photos or a return of the product to process a refund or replacement.

6. User Content & Intellectual Property

You are responsible for any artwork or content you submit. By uploading designs, you confirm you have permission to use them. All content on our website, including branding, text, logos, and images, remains the property of 2K Threads and may not be reused without permission.

Third-Party Attributions
Some icons on this website are provided by Freepik and are used in accordance with their license.

7. Limitation of Liability

To the maximum extent permitted by law, 2K Threads is not liable for any indirect, incidental, or consequential damages related to the use of our website or products.

8. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be handled in Australian courts.

9. Changes to Terms

We may update these Terms occasionally. The “Last updated” date will reflect the most current version. Continued use of our services indicates acceptance of any changes.

10. Contact Us

For questions, email us at: hello@2kthreads.com.au